I had my first online shopping experience with The Bay (a Canadian Department store) recently and I was very impressed! My only regret is not posting this sooner as the items I bought are sold out :(. I made my purchases before I went on vacation and just didn’t have the time to take decent pictures and get a post up so I apologize!
I didn’t even realize that I could shop online at The Bay (how long has the site been up, anyone know?) when I saw this post from Sharon of The Backseat Stylers. Isn’t her dress just GORGEOUS? I had to have it.
Here’s how it looks on me (unstyled, just thrown on!)
I was VERY happy to learn that with an HBC credit card (HBC stands for Hudson’s Bay Company) shipping is FREE for purchases over $45 from most departments and free ship is available from the beauty deparment for purchases over $29. For those familiar with the points program you also earn HBC points.
Shipping was super fast too. I placed my order on a Thursday morning and it was delivered Friday! I wasn’t home at the time of delivery so I had to pick it up on the Saturday.
After I bought this dress Sharon Tweeted me a few days later letting me know that the dress was on sale! I emailed The Bay Customer service to see if I could get a price adjustment automatically or if I had to bring it back to a store. The next week I received an email telling me that my price adjustment was processed! Excellent customer service!
When I saw that the dress was on sale I noticed a bunch of other pieces were on sale too. So I took advantage and ordered the crochet lace pencil skirt and a pair of pants too.
I’m in the market for a pair of dress pants so I thought I would give the Moon Apparel ones a try. Of course I expected them to be long on me.
So it was quite the successful shopping experience I must say. The Bay online store is really easy to shop. Probably easier than going into a department store as many don’t carry a lot of stock and I can’t search for things by category only by brand. Online it’s easy to do an online search for something like “coats” and all the available coats from every brand will pop up! I also love the minimum order amount for free ship and the return policy (just take return to the nearest Bay location).
On top of that I’m really excited to find Moon Apparel. I have heard of them before but to be honest didn’t pay much attention. After my purchases I did a bit of research and discovered that Moon Apparel is part of the Mimran Group – think Club Monaco and Joe Fresh.
You can bet I’ll be adding more Moon Apparel items to my wardrobe in the future!